Effective Date: 3/7/2025

Thank you for visiting Nina’s Natural Solutions website. By accessing or using this Website, you agree to comply with the following Terms and Conditions (the “Agreement”). Please read them carefully. If you do not agree with these Terms and Conditions, do not use this Website.

1. Acceptance of Terms

By accessing or using the Website, you agree to abide by and be bound by the terms of this Agreement, including any updates or changes made to these Terms. If you do not agree with these terms, you are prohibited from using or accessing the Website.

2. Privacy Policy

2.1 Data Collection and Use
We collect personal information such as your name, email address, phone number, shipping address, and payment information when you place an order, subscribe to our newsletter, or contact us. This information is used to process your orders, provide customer service, and improve your shopping experience.

2.2 Cookies
We may use cookies or similar technologies to enhance your browsing experience. Cookies are small text files that are stored on your device to track your preferences and usage patterns. You can manage or disable cookies in your browser settings.

2.3 Data Consent
By submitting personal information to us, you consent to the collection, use, and storage of your personal data as outlined in this Privacy Policy. Your information will not be shared with third parties except as necessary to process your orders or as required by law.

2.4 Security
We implement industry-standard security measures to protect your personal information. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

3. Data Consent Policy

By using this Website, you agree to provide accurate and complete information as required. You also consent to the collection, processing, and storage of your personal information as described in our Privacy Policy. You have the right to access, correct, or request deletion of your personal information at any time by contacting us at ninasnaturalsud@gmail.com.

4. Shipping and Delivery

4.1 Shipping Locations
We currently only ship to the continental United States (excluding Alaska, Hawaii, and U.S. territories).

4.2 Shipping Charges
Shipping charges are calculated at checkout based on the delivery address and the size/weight of the order. We reserve the right to update shipping rates at any time.

4.3 Delivery Times
We strive to process and ship all orders within 5 business days. Delivery times may vary depending on your location and the carrier’s schedule. Delivery times are estimates and not guaranteed.

5. Refund and Return Policy

5.1 Refund Policy
We do not offer refunds on products purchased through our Website. If you are not satisfied with your purchase, we will provide you with in-store credit for the amount of the purchase, which can be used toward future purchases.

5.2 Eligibility for In-Store Credit
To be eligible for in-store credit, you must contact us within 3 days of receiving your order. The product must be returned in its original condition, unused, and in the original packaging. The customer is responsible for return shipping costs.

5.3 In-Store Credit Process
Once your return is received and inspected, we will issue an in-store credit to your account, which can be used toward any future purchase on the Website.

6. Disclaimers

6.1 No Warranty
This Website and its contents are provided “as is” without any representations or warranties, express or implied. We do not warrant that the Website will be uninterrupted, secure, or error-free. We do not guarantee the accuracy, completeness, or reliability of any information, product, or service offered on the Website.

6.2 Limitation of Liability
To the fullest extent permitted by law, Nina’s Natural Solutions DBA Nina’s Natural Suds will not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or related to your use of this Website, even if we have been advised of the possibility of such damages. This includes, without limitation, damages for loss of profits, data, or other intangible losses.

6.3 Product Descriptions
We make reasonable efforts to accurately display the attributes of our products. However, we do not guarantee that the product descriptions or other content on this Website are accurate, complete, or error-free.

7. Intellectual Property

All content on this Website, including text, images, logos, graphics, and software, is the property of Nina’s Natural Solutions DAB Nina’s Natural Suds and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the Website without express written consent from us.

8. User Responsibilities

8.1 Account Creation
To make a purchase or create an account on our Website, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

8.2 Prohibited Conduct
You agree not to use the Website for any unlawful purpose or in a way that could harm, disable, or overburden the Website. You may not engage in any conduct that violates any applicable local, state, or federal laws.

9. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the State of Wisconsin. Any disputes arising from this Agreement shall be resolved in the appropriate courts located in Rock, Wisconsin.

10. Modifications to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Website after such changes indicates your acceptance of the modified terms.

11. Contact Information

If you have any questions about these Terms and Conditions, Privacy Policy, or any other aspect of our Website, please contact us at:

Nina’s Natural Solutions
568 N Palm St, Janesville, WI 53548
ninasnaturalsuds@gmail.com
(608)449-2853

By using this Website, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.